FAQs

Ordering + Drops

 

How do drops work?

LunaSol releases products in small-batch drops. When a drop is live, items are available until they sell out. Drop dates are shared in advance through the announcement bar and our Community Drops list.

What is “early access”?

Early access means you’ll get notified first when a drop opens—before public posting. It’s the easiest way to shop before things sell out.

 

We keep production small to protect freshness, quality, and clean process standards.

 

Products

 

What is Irish sea moss?

Irish sea moss is a red seaweed known as Chondrus crispus. It's known to contain trace minerials seeing it's a sea vegetable. At LunaSol, our sea moss is sold as a food product intended for kitchen use. 

What are your ingredients?

Each product page lists ingredients clearly.
Our Sea Moss Gel is made with:
Filtered water, wildcrafted Irish sea moss (Chondrus crispus), Honey, Limes.

Do you add preservatives?

No preservatives unless explicitly stated on the label. Our approach is small-batch + refrigerated freshness.

Are your products vegan?

Dry sea moss is vegan.
Gel depends on the ingredients used (for example, honey would not be vegan). Always check the product page ingredient list..  

Is your sea moss wildcrafted?

Yes—when labeled wildcrafted, it refers to sea moss sourced from natural ocean environments rather than farmed. 


How to Use (Food-Use Only)

 

How do people typically use sea moss gel?

Sea moss gel is commonly used as a food ingredient, often added to:
smoothies, teas, soups, sauces, and recipes for texture.

How do I prepare dry sea moss?

General kitchen prep:

Rinse thoroughly

Soak until softened

Rinse again

Blend/prepare as desired

(Exact prep tips can vary—your product page will include the best guidance for your batch.)

 

Can you tell me what it does for my body?

We keep our language responsible and compliant. LunaSol products are sold as foods, and we do not make medical claims. If you have specific health questions, please consult a qualified healthcare professional.

 



Storage + Freshness

 

How do I store sea moss gel?

Keep refrigerated. For best quality, use within 2–3 weeks.
For longer storage, gel can be frozen (texture may change slightly).

How do I store dry sea moss?

Store dry sea moss sealed in a cool, dry place away from moisture and sunlight.

What if my gel changes texture?

Because this is a natural food product, texture can vary slightly batch to batch. If anything looks off (odor, visible mold, or seal issues), do not use it—contact us and we’ll help.



Shipping + Local Pickup

 

Do you ship?

Not at this time. We currently offer local pickup + local delivery only for gel.

Do you offer local pickup?

Yes—local pickup is available when drops are live. Pickup details are provided at checkout (or in your order  confirmation).

 



Quality + Transparency

 

How do you keep quality consistent?

Small batches, clear storage standards, and simple ingredient lists. We prioritize clean processes, transparent labeling, and repeatable quality over mass production.

 



Returns + Support

 

Do you accept returns?

Because our sea moss gel is a perishable food item, we typically do not accept returns. If there’s an issue with your order (damage, incorrect item), contact us within 24 hours of delivery and we’ll make it right.

How can I contact you?

Use the Contact page


LunaSol Botanicals products are foods. Not intended to diagnose, treat, cure, or prevent any disease. 



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